360 degree feedback

Powerful feedback platforms to suit any needs, and extensive expert support.

Looking to introduce or change up a 360 degree feedback tool? Whether you are a small group wanting something quick or a global organisation with hundreds of managers needing an advanced, scalable tool, we’ve got you covered. And because we aren’t just a software provider, you get way more than great tech. You benefit from dedicated expert support to design and implement your programme. Then, after each feedback cycle, we can provide guidance to participants on taking action, offering coaching or any other development support needed. That’s why we’re chosen by to provide 360 degree appraisals by lots of leading organisations including Tesco, PepsiCo, RBS and BP.

360 Plus

Our 360 Plus platform offers a truly extensive array of features. It is ideal for larger organisations, those with advanced needs or wanting something fully scalable.

ETS 360

This powerful platform is well-equipped with features, as standard. It is suited to organisations with smaller numbers or with more straightforward needs.

360 Partner

Our Partner platform is perfect for other consultancies, enabling them to set up and run multiple branded 360s for their own clients using our feature-rich tools.

360 Now

Aimed at individuals or very small groups, the 360 Now platform uses a fixed ETS-branded tool with an extensive question bank that is ready-to-go when you are.

Get a programme that fits

It’s important you get a 360 degree feedback programme that fits your business. And our different approaches come with various options for questions and frameworks. We can offer you access to an extensive ETS question bank or allow you to upload an existing question set – which is often good for small groups or those looking to deploy quickly. Typically though, we suggest creating a tailored questionnaire that’s based on your values or competencies. This design process may involve the following:

  • Questionnaire review (of anything used previously)
  • Stakeholder interviews/other context gathering
  • Questionnaire working session
  • Employee validation panel/s
  • Creating levelled questionnaires (based on frameworks)
360 degree feedback meeting
360 degree feedback login screens from selected ETS clients

Choose the platform that’s right for you

Our 360 feedback platforms offer a wealth of options to suit different needs and budgets. A powerful array of features and flexibility mean that one of these will work for most organisations. However, if you need something truly unique, we can also scope and build a custom 360 appraisal tool to order. Here are just some of the features we can offer you:

  • Branding
  • Multiple levels of access (participants/administrators)
  • Single sign-on
  • Live data feed
  • Self-registration
  • Simultaneous feedback.

360 feedback tools users will love

Every one of our 360 feedback tools is super intuitive and offers your participants and admin users a host of features to make their lives that little bit easier. This includes:

(For participants)

  • Select and invite feedback providers
  • Complete a self-questionnaire
  • Get support and guidance on the process
  • Mobile-enabled completion

(For admin users)

  • Manage user details and add people to the system
  • Launch a feedback cycle
  • Monitor completion, in real time
  • Library of email templates
leadership development programmes 360 feedback
Philips 360 feedback tool sample screenshots

Powerful reporting at your fingertips

It is so important to make it easy for participants to access, interpret and act on their reports. So that’s what we do across each of our 360 feedback platforms. Here are some of the reporting features we include:

  • Guidance on interpreting results
  • Helpful summary of key findings
  • Breakdown of verbatim comments
  • Detailed breakdown of results
  • Easily downloadable report output (PDF)
  • Aggregate reports
  • Snapshot reports

Expert support to drive change

To really maximise the benefits of a 360 feedback process, you need to support participants after they get their feedback. Now, this can look very different from one organisation to the next but some of the ways our experts can help include:

  • Feedback facilitation workshop
  • HR training (train-the-trainer on feedback facilitation)
  • One-to-one feedback facilitation with participants
  • Personal development coaching
  • Tailored leadership and management development initiatives.
360 degree feedback discussion
Want to find out more about our 360 feedback tools?