Solution
Create a 360 feedback programme that best fits Tesco’s culture
Tesco asked us to create an intuitive 360 degree feedback programme. We designed questions that replicate the same language used by Tesco internally, using a conversational style.
The 360 feedback system we devised enables quick completion with users guided through every step. Reports too are designed to be equally user-friendly.
Look and feel is also important for Tesco as Jon Sale, Group Head of Talent at Tesco, explains:
“We needed the 360 tool to feel the same as the other materials our people were already using in relation to the key leadership skills. Everything at Tesco should be simple and we wanted this to be too – quick to use, simple to complete, ensuring our colleagues would ‘get it’ – and more importantly, want to use it.”
“Also, the introduction of a summary report gives our 360 participants a really quick and accessible overview of their results. They’ve found it particularly insightful to see their strengths, development areas and perception gaps in one place.”
