Engagement & surveys Tag

hybrid-work

How to ‘do’ hybrid & best hybrid work examples

As hybrid work becomes the ‘new normal’, how best to approach it is THE topic of conversation right now for businesses. With the easing of Covid restrictions and return to workplaces, this is dominating the thoughts of HR and business leaders. So, what should ‘hybrid work’ look like, what do employees want and what do organisations need? We look at hybrid work examples from some of the world’s highest profile companies and seek out the views of a handful of our...

Employee survey tools

Employee feedback: What kind of organisation is yours?

Gathering employee feedback has never been easier. And yet, despite employee engagement surveys or pulse checks being commonplace, it’s hugely frustrating many aren’t having the desired impact. So, why is that? As a subject very close to our heart, this is something we’ve explored at length. And what we’ve found is some familiar failings and four distinct ‘types’ of organisations, as characterised by their approach to employee engagement and gathering feedback. Which type of organisation is yours? We think organisations typically fit into...

employee survey strategy roadmap with pins

Why your organisational roadmap must start with an employee survey

What a difference a year makes… It is 12 months since ‘Lockdown 1’ began. What has followed since has forced enormous changes for huge numbers of workers and businesses. Of course, many restrictions and practices will remain in place in the ‘new normal’ but Spring, the vaccine rollout and the Government’s roadmap are all bringing optimism. So, what next for businesses? With so much change, there is an opportunity or perhaps even an obligation now for organisations take stock. To reset...

employee survey questions laptop man

10 new employee survey questions to ask during COVID period

“There are no right answers to the wrong questions” This is an indisputable truth, surely? Regardless, this is certainly true of employee engagement surveys. Asking the most relevant questions has always been important but it is particularly so right now with the employee experience (and much more besides) having been turned on its head by COVID-19. So, how should you respond? To help you, we’ve looked at what other organisations are doing with their surveys and delved into some new employee survey...

employee high performance balance

Taking action on employee engagement survey results

It seems to us that much of the cynicism around employee engagement surveys stems not from the process itself but more often what happens next. A clear commitment to taking action on engagement survey results, and having the resources and support to do so is paramount. Frankly, without this, the survey is indeed a fruitless exercise! But with so many organisations falling down at the action planning stage, we thought we’d look more closely at a couple of key strategies and...

Employee survey methodology tablet PC mobile and paper

A definitive guide to employee engagement survey communications

Whether it is more regular pulses or an annual employee engagement survey, it is always a big undertaking for organisation. And an essential element to get right is communications. Without clear communication throughout, even the best of surveys will likely fail to yield the desired outcomes. Having been involved in the planning, running and follow up of hundreds (or maybe thousands) of engagement surveys for our clients, we know what works. And what doesn’t. In this guide we’ll set out advice,...

housing sector report banner

Spotlight on: Employee experience in the housing sector

In this report we explore what’s key to improving the employee experience of people working in the housing sector. Our team has analysed our engagement survey housing data and compared it with our other industries to reveal some eye-opening differences, things to celebrate and a couple of notable areas to address in leadership comms and enablement. The housing sector is an area ETS has worked extensively in over recent years. Partnering with the likes of Clarion Housing, Guinness Partnership, First Ark (now...

employee engagement survey questions

What are the best employee engagement survey questions to ask?

There remains a good deal of scepticism concerning the effectiveness of employee engagement surveys. Some commentators have pointed to workplace changes and the speed of change as factors in the need for more regular employee feedback. And, while that is all true, the fact is that lots of engagement surveys (and pulse checks) fail for two very basic but fundamental reasons: They do not ask the right questions Managers and/or the organisation are not committed to acting on findings   As an...