Blog: HR means business

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Spotlight on: Employee experience in the housing sector

In this report we explore what’s key to improving the employee experience of people working in the housing sector. Our team has analysed our engagement survey housing data and compared it with our other industries to reveal some eye-opening differences, things to celebrate and a couple of notable areas to address in leadership comms and enablement. The housing sector is an area ETS has worked extensively in over recent years. Partnering with the likes of Clarion Housing, Guinness Partnership, First Ark (now...

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Are diversity stats papering over inclusion cracks?

Diverse teams are good for business – that much is abundantly clear. McKinsey found that companies with diverse executive teams are 33 percent more likely to outperform their peers on profitability. Pretty compelling. But herein lies the problem – focusing too much on diversity statistics might be a distracting measurement. It’s a bit like going on a diet of unhealthy, low calorie snacks. On the outside, everything looks good but who knows what is happening on the inside? It is distracting,...

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Why employee experience matters more than ever

COVID-19 has changed everything, perhaps forever for some organisations, industries and employees. Certainly, the short-to-medium term future will be quite different for us all. But the focus of business needs to move quickly to what comes next. Keith McGrane, a Senior Consultant Psychologist at ETS, explains: "There are likely lots of initiatives your organisation could push right now, but what are the people strategy activities that you should prioritise to deliver the very best employee experience in the months ahead?" This is...

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What are the best employee engagement survey questions to ask?

There remains a good deal of scepticism concerning the effectiveness of employee engagement surveys. Some commentators have pointed to workplace changes and the speed of change as factors in the need for more regular employee feedback. And, while that is all true, the fact is that lots of engagement surveys (and pulse checks) fail for two very basic but fundamental reasons: They do not ask the right questions Managers and/or the organisation are not committed to acting on findings   As an...