Blog: HR means business

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Why employee experience matters more than ever

COVID-19 has changed everything, perhaps forever for some organisations, industries and employees. Certainly, the short-to-medium term future will be quite different for us all. But the focus of business needs to move quickly to what comes next. Keith McGrane, a Senior Consultant Psychologist at ETS, explains: "There are likely lots of initiatives your organisation could push right now, but what are the people strategy activities that you should prioritise to deliver the very best employee experience in the months ahead?" This is...

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What’s next for employees and organisations in new normal?

Out of the office, for good? As far as proofs of concepts go, the last four months of mass home working has been pretty conclusive. Certainly, that is the impression we have been given by our clients and others in our network. And this view is backed up by the results of our latest ETS Quick Poll. A headline finding was 72% of respondents saying they feel more positive about different ways of working in the future. And this, alongside the...

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What are the best employee engagement survey questions to ask?

There remains a good deal of scepticism concerning the effectiveness of employee engagement surveys. Some commentators have pointed to workplace changes and the speed of change as factors in the need for more regular employee feedback. And, while that is all true, the fact is that lots of engagement surveys (and pulse checks) fail for two very basic but fundamental reasons: They do not ask the right questions Managers and/or the organisation are not committed to acting on findings   As an...