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Blog: HR means business

feedback culture gold standard

Why a feedback culture is worth its weight in gold

by Deborah Kuness
Blog
14th October 2020

I’d guess that almost all companies are currently going through some form of organisational change. It is a supremely challenging time. But what if there was something every one of us could do at work to help? That could bring huge benefits to both our organisation and people… And what if it was totally free too? Seems a no-brainer, right? And yet the thing in question – feedback – still doesn’t flow freely in many organisations. We know from our own...

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employee high performance balance

Taking action on employee engagement survey results

by Steven Arbuckle
Blog
12th September 2020

It seems to us that much of the cynicism around employee engagement surveys stems not from the process itself but more often what happens next. A clear commitment to taking action on engagement survey results, and having the resources and support to do so is paramount. Frankly, without this, the survey is indeed a fruitless exercise! But with so many organisations falling down at the action planning stage, we thought we’d look more closely at a couple of key strategies and...

Employee survey methodology tablet PC mobile and paper

A definitive guide to employee engagement survey communications

by Ben Egan
Blog, Resources
7th September 2020

Whether it is more regular pulses or an annual employee engagement survey, it is always a big undertaking for organisation. And an essential element to get right is communications. Without clear communication throughout, even the best of surveys will likely fail to yield the desired outcomes. Having been involved in the planning, running and follow up of hundreds (or maybe thousands) of engagement surveys for our clients, we know what works. And what doesn’t. In this guide we’ll set out advice,...

housing sector report banner

Spotlight on: Employee experience in the housing sector

by Ben Egan
Resources
25th August 2020

In this report we explore what’s key to improving the employee experience of people working in the housing sector. Our team has analysed our engagement survey housing data and compared it with our other industries to reveal some eye-opening differences, things to celebrate and a couple of notable areas to address in leadership comms and enablement. The housing sector is an area ETS has worked extensively in over recent years. Partnering with the likes of Clarion Housing, Guinness Partnership, First Ark (now...

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diversity and inclusion people paper chain

Are diversity stats papering over inclusion cracks?

by Sarah Deadman
Blog
4th August 2020

Diverse teams are good for business – that much is abundantly clear. McKinsey found that companies with diverse executive teams are 33 percent more likely to outperform their peers on profitability. Pretty compelling. But herein lies the problem – focusing too much on diversity statistics might be a distracting measurement. It’s a bit like going on a diet of unhealthy, low calorie snacks. On the outside, everything looks good but who knows what is happening on the inside? It is distracting,...

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