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Why your organisational roadmap must start with an employee survey

What a difference a year makes… It is 12 months since ‘Lockdown 1’ began. What has followed since has forced enormous changes for huge numbers of workers and businesses. Of course, many restrictions and practices will remain in place in the ‘new normal’ but Spring, the vaccine rollout and the Government’s roadmap are all bringing optimism. So, what next for businesses? With so much change, there is an opportunity or perhaps even an obligation now for organisations take stock. To reset...

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Workplace trust: Why it matters and how to build it

Trust is the bedrock of all relationships and our working ones are no different. In this article I’ll take a closer look at why trust, during this Covid-impacted world, is so important and offer practical guidance for leaders and managers on how to go about fostering a high trust culture in their own teams. Why workplace trust matters, and why now? Consider the way work gets done now versus 30 years ago. There has been a marked shift towards more cross-functional and...

Leadership strategy change

Developing leadership skills to drive business transformation

After a year when leaders have been challenged like never before, there’s now some light at the end of the tunnel. But for leaders, business transformation and organisational change are set to remain top boardroom priorities. How can leaders better equip themselves to lead and successfully deliver such initiatives? Here we look in detail at three key areas for developing leadership skills, and include expert advice on the training, behaviours or practises on which to focus in order to thrive.   Emotional intelligence Once...

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10 new employee survey questions to ask during COVID period

“There are no right answers to the wrong questions” This is an indisputable truth, surely? Regardless, this is certainly true of employee engagement surveys. Asking the most relevant questions has always been important but it is particularly so right now with the employee experience (and much more besides) having been turned on its head by COVID-19. So, how should you respond? To help you, we’ve looked at what other organisations are doing with their surveys and delved into some new employee survey...

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Why a feedback culture is worth its weight in gold

I’d guess that almost all companies are currently going through some form of organisational change. It is a supremely challenging time. But what if there was something every one of us could do at work to help? That could bring huge benefits to both our organisation and people… And what if it was totally free too? Seems a no-brainer, right? And yet the thing in question – feedback – still doesn’t flow freely in many organisations. We know from our own...

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Taking action on employee engagement survey results

It seems to us that much of the cynicism around employee engagement surveys stems not from the process itself but more often what happens next. A clear commitment to taking action on engagement survey results, and having the resources and support to do so is paramount. Frankly, without this, the survey is indeed a fruitless exercise! But with so many organisations falling down at the action planning stage, we thought we’d look more closely at a couple of key strategies and...

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A definitive guide to employee engagement survey communications

Whether it is more regular pulses or an annual employee engagement survey, it is always a big undertaking for organisation. And an essential element to get right is communications. Without clear communication throughout, even the best of surveys will likely fail to yield the desired outcomes. Having been involved in the planning, running and follow up of hundreds (or maybe thousands) of engagement surveys for our clients, we know what works. And what doesn’t. In this guide we’ll set out advice,...

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Are diversity stats papering over inclusion cracks?

Diverse teams are good for business – that much is abundantly clear. McKinsey found that companies with diverse executive teams are 33 percent more likely to outperform their peers on profitability. Pretty compelling. But herein lies the problem – focusing too much on diversity statistics might be a distracting measurement. It’s a bit like going on a diet of unhealthy, low calorie snacks. On the outside, everything looks good but who knows what is happening on the inside? It is distracting,...

employee engagement survey questions

What are the best employee engagement survey questions to ask?

There remains a good deal of scepticism concerning the effectiveness of employee engagement surveys. Some commentators have pointed to workplace changes and the speed of change as factors in the need for more regular employee feedback. And, while that is all true, the fact is that lots of engagement surveys (and pulse checks) fail for two very basic but fundamental reasons: They do not ask the right questions Managers and/or the organisation are not committed to acting on findings   As an...