Utilities

We know well the challenges facing utilities companies. They are having to operate in an increasingly complex and competitive environment with changing regulations, fuel cost fluctuations and a wealth of choice for customers. All of this is bringing about the need for lots of organisational and cultural change. We can help with this and have a track record of helping a number of companies in this sector with similar challenges, most recently South East Water, Corona Energy and Spirit Energy.

Common industry challenges

Need for a culture shift
Not perceived as an attractive industry by graduates
Aging workforce
Poor retention among younger employees
Lack of future talent pipelines
New skills and behaviours needed.

How to tackle them

Focus on workforce planning
Create a strong employer brand/EVP
Training and L&D – shift to e-learning/online tools such as 360 feedback
Develop a high performance culture – update frameworks
Feedback across employee lifecycle to understand why people leave.

Want to discuss your people plans?