We know well the challenges facing utilities companies. They are having to operate in an increasingly complex and competitive environment with changing regulations, fuel cost fluctuations and a wealth of choice for customers. All of this is bringing about the need for lots of organisational and cultural change. We can help with this and have a track record of helping a number of companies in this sector with similar challenges, most recently South East Water, Corona Energy and Spirit Energy.

Common industry challenges

  • Need for a culture shift
  • Not perceived as an attractive industry by graduates
  • Aging workforce
  • Poor retention among younger employees
  • Lack of future talent pipelines
  • New skills and behaviours needed.

How to tackle them

  • Focus on workforce planning
  • Create a strong employer brand/EVP
  • Training and L&D – shift to e-learning/online tools such as 360 feedback
  • Develop a high performance culture – update frameworks
  • Feedback across employee lifecycle to understand why people leave.
Want to discuss your people plans?