employee experience Archives

19th July 2021

Gathering employee feedback has never been easier. And yet, despite employee engagement surveys or pulse checks being commonplace, it’s hugely frustrating many aren’t having the desired impact. So, why is that? As a subject very close to our heart, this is something we’ve explored over a long period of time. What we’ve found is some familiar failings and four distinct ‘types’ of organisations, as characterised by their approach to employee engagement and gathering feedback. Which type of organisation is yours? We think organisations...

employee experience, Engagement & surveys

10 new employee survey questions to ask during COVID period

by Steven Arbuckle

Blog

20th October 2020

“There are no right answers to the wrong questions” This is an indisputable truth, surely? Regardless, this is certainly true of employee engagement surveys. Asking the most relevant questions has always been important but it is particularly so right now with the employee experience (and much more besides) having been turned on its head by COVID-19. So, how should you respond? To help you, we’ve looked at what other organisations are doing with their surveys and delved into some new employee survey...

employee experience, Engagement & surveys

Spotlight on: Employee experience in the housing sector

by Ben Egan

Resources

25th August 2020

In this report we explore what’s key to improving the employee experience of people working in the housing sector. Our team has analysed our engagement survey housing data and compared it with our other industries to reveal some eye-opening differences, things to celebrate and a couple of notable areas to address in leadership comms and enablement. The housing sector is an area ETS has worked extensively in over recent years. Partnering with the likes of Clarion Housing, Guinness Partnership, First Ark (now...

employee experience, Engagement & surveys

Why employee experience matters more than ever

by Steven Arbuckle

Resources

24th July 2020

COVID-19 has changed everything, perhaps forever for some organisations, industries and employees. Certainly, the short-to-medium term future will be quite different for us all. But the focus of business needs to move quickly to what comes next. Keith McGrane, a Senior Consultant Psychologist at ETS, explains: "There are likely lots of initiatives your organisation could push right now, but what are the people strategy activities that you should prioritise to deliver the very best employee experience in the months ahead?" This is...

employee experience

Organisational culture development: An essential guide

by Sarah Deadman

Uncategorised

23rd May 2020

Having in place the right organisational culture is crucial to business fortunes. In truth, it always has been. But in an age when so many employees work remotely, where managers need to oversee disparate teams and where senior leaders can appear (and sometimes, sadly actually are) very far removed from those on the front line, it is now even more so. But how do you know if your current culture is fit for purpose, where do you start? Do your people...

culture, employee experience, organisational change

Organisational development strategy for the ‘new normal’

by Keith McGrane

Blog

21st May 2020

What does your organisational development strategy need to look like in the 'new normal'? We outline four priorities here....

Development & assessment, employee experience, organisational change

Employee listening essential tips (during a crisis)

by Keith McGrane

Blog

28th April 2020

Employee listening is always a priority but especially now. Here we share 5 essential tips to help give a great employee experience even in times of crisis....

employee experience, Engagement & surveys

6 of the best: Basics to promote employee wellbeing

by Keith McGrane

Blog

8th April 2020

Looking for tips and reminders of how to promote employee wellbeing while remote working? Here are six of the best...

employee experience, Wellbeing

From employee engagement to employee experience

by Ben Egan

Resources

18th November 2019

Current state of play Employee engagement is complex and touches upon almost all known parts of human resource management. There’s no single definition but most scholars agree that engaged employees typically have high levels of energy and identify strongly with their work. Studies have shown links between engagement and organisational performance outcomes including employee retention, productivity, profitability customer loyalty and safety (Markos & Sridevi, 2010). Much research has also explored drivers of employee engagement that, if present, can enhance it. One such...

employee experience, Engagement & surveys

Right to be flexible: Is flexible working key to retaining talent?

by Keith McGrane

Blog

12th November 2019

Flexible working has gone from being a ‘nice to have’ perk to something that today’s employees are increasingly demanding. We look at research to explore the myriad benefits this offers for employees and organisations....

employee experience, employer brand, organisational change

employee experience Tag

Employee feedback: What kind of organisation is yours?

10 new employee survey questions to ask during COVID period

Spotlight on: Employee experience in the housing sector

Why employee experience matters more than ever

Organisational culture development: An essential guide

Organisational development strategy for the ‘new normal’

Employee listening essential tips (during a crisis)

6 of the best: Basics to promote employee wellbeing

From employee engagement to employee experience

Right to be flexible: Is flexible working key to retaining talent?

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