Author: Steven Arbuckle

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10 new employee survey questions to ask during COVID period

“There are no right answers to the wrong questions” This is an indisputable truth, surely? Regardless, this is certainly true of employee engagement surveys. Asking the most relevant questions has always been important but it is particularly so right now with the employee experience (and much more besides) having been turned on its head by COVID-19. So, how should you respond? To help you, we’ve looked at what other organisations are doing with their surveys and delved into some new employee survey...

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Taking action on employee engagement survey results

It seems to us that much of the cynicism around employee engagement surveys stems not from the process itself but more often what happens next. A clear commitment to taking action on engagement survey results, and having the resources and support to do so is paramount. Frankly, without this, the survey is indeed a fruitless exercise! But with so many organisations falling down at the action planning stage, we thought we’d look more closely at a couple of key strategies and...

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Why employee experience matters more than ever

COVID-19 has changed everything, perhaps forever for some organisations, industries and employees. Certainly, the short-to-medium term future will be quite different for us all. But the focus of business needs to move quickly to what comes next. Keith McGrane, a Senior Consultant Psychologist at ETS, explains: "There are likely lots of initiatives your organisation could push right now, but what are the people strategy activities that you should prioritise to deliver the very best employee experience in the months ahead?" This is...

Measuring employee performance appraisals

How to set better employee performance objectives

Creating poor quality employee performance objectives and setting them up badly will lead to misdirected efforts, weak accountability and, at best, slows the forward momentum of your business. Conversely, when people work to good objectives, they’re more likely to achieve excellent results. There’s an opportunity here for HR managers to support the writing and acceptance of good objectives. This is the starting point for achieving a high performance culture. So, how do you do this? 1. Help people to take accountability Individuals are far...