Why we exist

Do the best for your people, get the best for your organisation.

When your people have a great experience, they’re best enabled to have a big impact, and success follows. That is what we believe, wholeheartedly. And ETS is a trusted partner to organisations that wish to achieve just that.

Our family-owned business is made up of a team of passionate people and tech experts. We know the every organisation is different, and that there are many things each could do to influence and improve their employee experience. But there is only so much that they can realistically do. We see our role as helping them to understand what they should do – by guiding them on the things that will make the biggest difference.

That is what we have been doing, for over 30 years now. In that time, we have become a trusted partner to some of the most brilliant organisations in the UK and around the world – a fact of which we are hugely proud.

Our approach

We help you listen to your people and pinpoint what will make the biggest difference to their experience and impact at work. And then we design and deliver training and development to improve it.


We get under the skin of your business to understand the organisation, its strategy, culture and goals

We speak with stakeholder groups across and immerse ourselves in your world

We design and run diagnostics to unearth what’s currently going on (or use existing data).


We play back our findings and show you where and how to act to address priorities

We create tailored learning journeys, provide team training, coaching or other resources needed to drive improvement where it is needed most.

The outcome? An improved experience with happier and more engaged teams. And people, individually and collectively, that are equipped and enabled to have a big impact in their job and who will play their part in future organisational success.